Frequently Asked Questions

Thank you for visiting the Frequently Asked Questions portion of our interactive website. This page is a tool to help you better understand your dental health, and to answer any questions you may have.

Please review the listing of Previously Posted FAQ’s to see if your concern(s) have already been addressed. If not, please send us an email and we will be glad to answer your question in a timely fashion!!

For your convenience, this section is divided into subject categories. The categories for FAQ’s are listed on the tool-bar to your left, or you may choose from one below after reading the category descriptions.

Hygiene FAQs

What is gingivitis?

Gingivitis - an inflammation of the gums - is the initial stage of gum disease and the easiest to treat. The direct cause of gingivitis is plaque - the soft, sticky, colorless film of bacteria that forms constantly on the teeth and gums. If the plaque is not removed by daily brushing and flossing, it produces toxins (poisons) that can irritate the gum tissue, causing gingivitis.

At this early stage in gum disease, damage can be reversed, since the bone and connective tissue that hold the teeth in place are not yet affected. Left untreated, however, gingivitis can become periodontitis and cause permanent damage to your teeth and jaw.

How Do I Know if I Have Gingivitis?

Classic signs and symptoms of gingivitis include red, swollen, tender gums that may bleed when you brush. Another sign of gum disease is gums that have receded or pulled away from your teeth, giving your teeth an elongated appearance. Gum disease can cause pockets to form between the teeth and gums, where plaque and food debris collect. Some people may experience recurring bad breath or a bad taste in their mouth, even if the disease is not advanced.

How Can I Prevent Gingivitis?

Good oral hygiene is essential. Professional cleanings are also extremely important because once plaque has hardened and built up, or become tartar, only a dentist or dental hygienist can remove it.

You can help stop gingivitis before it develops by:

  • Proper brushing and flossing to remove plaque and debris and control tartar buildup
  • Eating right to ensure proper nutrition for your jawbone and teeth
  • Avoiding cigarettes and other forms of tobacco
  • Scheduling regular checkups with your dentist


Today’s question was answered by Jeannine Wilson, staff Hygienist. To ask Jeannine a question, click here.



Financial FAQ’s


What are the payment options for my dental work??
Please keep in mind that payment is expected at the time of service, just like in any other business, whether or not insurance is involved. We will work directly with you to offer a variety of payment options that will allow you to plan effectively for optimal dental treatment.

Do you offer Cash Discounts?

We offer a Prepayment Courtesy Adjustment that allows for a 5% discount to be given when cash or check is used to pay for treatment at the time of service. This is our most ecomonical option and must be made by cash or check, not credit card. This discount is available for restorative procedures only. The discount does not include routine appointments scheduled with our hygiene staff.

We are happy to accept Visa, MasterCard, AmEx, Discover, and all Banking Debit cards.


What is a Dedicated Healthcare Credit Card?

We offer the use of the Dental Fee Plan by Capitol One, a company that offers financing for up to 60 months. Interest rates may be interest-free for up to one year, after which typical credit card rates would apply, or competitive fixed rates. The Dental Fee Plan requires no initial down payment, no prepayment penalty, and covers dental fees from $1000 - $25,000. Our Treatment Facilitator or Administrative staff can guide you through the process of obtaining this form of credit, usually within twenty minutes of submitting the application over the telephone. You may also obtain pre-approval by visiting the Dental Fee Plan website.


Today's questions were answered by Treatment Coordinator Tammy White. To ask Tammy a question, click here.

 
Dental Treatment FAQs

Why is porcelain kinder than silver amalgam to teeth?

Silver amagam has been a material used in dentistry for over 160 years. While is has its place and is economical, in the long run it is very unkind to tooth enamel. As it ages, it becomes tanished and swollen in size. As it swells, it causes cracks in the tooth structure often leading to more costly crowns. Neither resin fillings nor procelain onlays cause tooth fractures. In fact, they actuallystrengthen tooth structure and can prevent the need for future crowns.

Do you guarantee your work?

Dental treatments cannot be guaranteed, but reasonable assurances of longevity can be given. Dental restorative treatment, like any other form of reconstruction using manmade materials, has a life-expectancy. Dental restoration can last formany years depending on size, location in the mouth, type of material used, chewing habits of the patient and most importantly of all, oral hygene of the patient and frequency of maintenance visits with the hygene department.


I had a cavity filled but the tooth didn't hurt until I had the filling done. Why should this be and why not wait until something hurts before doing fillings or crowns?

When a tooth decays or has a fracture, often there is no noticeable pain associated with it until the decay orfracture gets near the inside of the tooth where the nerve is located. If someone waits until there is noticeeable pain, most often the treatment required is far more extensive and expensive than treating earlier. Anytime someone has dental work done there is the possiblity of having some short-term sensitivity. In by far the majority of cases, this is minor in nature and passes within a week or two.

I have old silver fillings. Should I have these replaced, and if so, what are my options?

Silver fillings are like other products that have a usefull life expectancy. As in a carton of milk that has a "use by date" stamped on the carton, all dental fillings have a "use by date". A proper examination, utilizing an intra-oral, close-up camera can help determine whether or not a filling has passed its "use by date". Old silver fillings expand through corrosion with age, usually after ten years, causing tooth enamel to crack. A much better restoration in today's dentistry is a bonded, ceramic restoration which is tooth colored, doesn't expand with time and strengthens the tooth rather than weakening it.

Why don't you participate with Delta Dental?

Participating with Delta obligates a Dentist to follow the dictates of a third party. We believe the patient and the Dentist should determine what is in the patient's best interest, not an insurance company. Delta Dental participation forces a Dentist to chose inferior products and services in order to comply with a contractual agreement with Delta. While we do not "participate", this simply means we do not accept assignment of benefits. We go to great lengths in filing your insurance forms to make sure you get maximum benefits from your plan. The benefit check goes to you within a few days of receiving care in our office. You simply pay our office at the time of service. You can be sure of receiving the best of what is currently available in modern dentistry without compromise due to influence from an insurance company which is interested in its bottom line and not in the health of your mouth.


Today’s question was answered by Dr. Kuball. To ask Dr. Kuball a question, click here.  

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